Final delivery options, charges and estimates are shown at checkout based on your order and destination.
Order Processing
Orders are prepared during regular business days. You will receive an order confirmation and, where available, a shipping confirmation with tracking information.
Shipping
Delivery estimates are not guarantees and may be affected by carrier delays, weather, holidays or an incomplete address. Customers are responsible for reviewing their delivery information before checkout.
Returns
Return eligibility, time limits and return shipping terms are shown in the store policy configured by Sakoon Wellness. Contact us with your order number before sending any item back.
Damaged or Incorrect Orders
Contact us promptly with your order number and clear photographs of the package and item. We will review the issue and provide the appropriate next step.
Contact
Email Jasmine@sakoonwellness.com with your order number for assistance.