PRIVACY POLICY

At Sakoon, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

Personal details such as name, email address, phone number, billing and shipping address
Payment information (processed securely by third-party payment gateways)
Order and purchase history
Device information, IP address, browser type, and website usage data
Cookies and similar tracking technologies

2. How We Collect Information

We collect information when you:

Place an order or create an account
Subscribe to our newsletter
Contact us through forms or email
Browse our website

3. Why We Collect Your Information

We use your information to:

Process and fulfill orders
Communicate with you about purchases, promotions, and updates
Improve website performance and user experience
Prevent fraud and maintain security
Comply with legal obligations

4. How We Use & Share Information

We do not sell or rent your personal information. We may share your information with trusted third parties such as payment processors, shipping partners, and service providers who assist in operating our business.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Cookies

Our website uses cookies to enhance browsing experience and analyze site traffic. You may disable cookies through your browser settings.

7. Communications

You may opt out of promotional emails at any time by using the unsubscribe link or contacting us directly.

8. Minors

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from minors.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
hello@sakoonretreats.com