SHIPPING POLICY

Thank you for shopping with Sakoon. We are committed to delivering your order in a timely and secure manner.

Order Processing

All orders are processed within 1–2 business days (excluding weekends and holidays). Orders placed after business hours will be processed the next business day.

Shipping Methods & Delivery Time

Standard shipping typically takes 3–7 business days after dispatch. Delivery times may vary depending on your location and courier service.

Shipping Rates

Shipping rates are calculated at checkout based on destination and order weight.

Order Confirmation & Tracking

Once your order ships, you will receive a confirmation email containing your tracking number and a link to track your package.

International Shipping

Currently, we ship only within [your country]. (Edit if you offer international shipping.)

Delays

Sakoon is not responsible for shipping delays caused by weather conditions, customs, or carrier issues beyond our control.

Address Accuracy

Customers are responsible for providing accurate shipping information. Sakoon is not liable for packages delivered to incorrect addresses supplied by the customer.

Damaged or Missing Orders

If your package arrives damaged or is missing items, please contact us within 48 hours of delivery with your order number and photos (if applicable). We will work with you to resolve the issue promptly.